Resolve Rewind
November 16, 2023 at 5pm to 6pm EST
A virtual cocktail making experience with all insights you missed from Resolve 2023: The conference shaping the future of AI-powered customer service.
How the Event Works
Reserve Your Spot
Register by submitting the form on this page and we’ll send you a complimentary cocktail kit and a Zoom calendar invite.
Mixology Class
The Zoom webinar will begin with a 30 minute cocktail crash course led by a professional mixologist. Using the ingredients that we mail you, we will teach you how to make a Manhattan that will blow your mind.
Panel Discussion on AI in
the Contact CenterImmediately following, we will have a 30 minute discussion. With Manhattan’s in hand, Gadi Shamia will host a fireside chat with our panel to discuss how leaders are leveraging AI to automate customer service. As the conversation wraps up, we will provide you access to the full on-demand library of speaker sessions.
Cocktails + CX Insights
This October, over 100 CX, AI and contact center professionals gathered in Nashville to shape the future of AI-powered customer service during the second annual Resolve conference.
Throughout the two-day event, an endless amount of ideas, strategies and learnings were shared. During Resolve Rewind, we’ll relive this year’s top moments and summarize the takeaways you missed – all while learning to make tasty cocktails.
Replicant CEO, Gadi Shamia, will be joined by three Resolve speakers to provide all the essential learnings you need in just 60 minutes.
Resolve Rewind Speakers
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Namecca Parker
General Manager of Paratransit/Access Link at New Jersey Transit
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Sai Vishnubhatla
Vice President and Head of Product Management at Hippo
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Brien Mikell
Director of Customer Engagement and Contact Center Operations at Love’s
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Gadi Shamia
CEO & Co-Founder of Replicant
Presenters at Resolve 2023
Register for Resolve Rewind
Registration for Resolve Rewind has closed